Flagship
How shippers get taken
Not by a single bad invoice. By a set of rules written for the people who haul, then sold back to the people who pay.
After deregulation, carriers were given the right to design the tariff. Strong territories got rewarded. Weak ones got protected. Fuel, class, and accessorials became places to hide movement. A “discount off published” is not a market. It is a haircut on a book the carrier still owns.