If you go further
The working relationship
Staff-extension, not a vendor that implements and disappears.
Discovery runs across operations, accounting, the CFO, and transportation. Most shippers have heard the pitch. The work starts with data, then a mutual decision about fit.
Deliverables are tabled and phased over four to six months. Dumping every improvement on a plant in week two is how programs die. Monthly numbers. On-site when it matters. You stay the one awarding freight to your carriers.
The point of the Almanac is that the knowledge outlives any one person. The relationship should work the same way.